F A Q - House cleaning services
Frequently Asked Questions
Q: Do you use Antibacterial products? Lysol? Clorox?
A: Yes! In light of COVID-19, we are now using Antibacterial products in all homes unless otherwise specified.
Your safety and the safety of your guests is a top priority.
Q: Do you do laundry?
A: Yes! All the time! We also have a drop off laundry service.
Q. Do you believe in Covid?
A. Yes. Very much so! We take everyones safety extremely seriously and our cleaners always wear masks. Right now, due to the surge in cases, we are not cleaning in houses if anyone is home.
Also, we are not performing any 'Same Day Turnovers' due to Covid.
Q. I live out on a long dirt road, do you have a 4x4 Vehicle?
A. Yes! We have several. We can get to most locations even in the winter snow.
Q. How much do you charge?
A. Our normal rate for cleanings is $35 per hour. We have first time deep clean special rates for jobs of 10 ours or longer. Give us a call or shoot us an email and we would be happy to meet you and discuss. Once we are familiar with the house, we are happy to come up with a flat rate for AirBnb houses.
Q. I live 3 hours away from my Vacation Home, could you go and check on a frozen pipe for example?
A. Yes of course. We offer general property management services and are happy to go check on a frozen pipe, or be there for a delivery, or make sure the mice haven't made another nest in the master bed.
Q. You seem pretty trustworthy, but how about some references just to be sure!?
A. Of course! I am more than happy to provide references for new clients.
Q. Do you accept VENMO?
A. You bet! We love Venmo. Cash is always fine as well, but we prefer electronic payments.
Q. What areas do you service?
A. At the moment, we are cleaning homes within a 35 mile radius of Roxbury, NY. Including the communities of Margaretville, Andes, Roxbury, Grand Gorge, Hobart, Bovina, Prattsville, and the surrounding areas. Once a week, we are in Woodstock as well!
Give us a call today at (607) 301 - 0140 or send us an email for an even faster response at info@catskillmountaincleaning.com .